TECHNOLOGY AND PUBLIC SECTOR PERFORMANCE West, Darrell M. 1954- creator author. text bibliography nju 2005 monographic eng

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xv, 234 pages; 25 cm Scope, causes, and consequences of electronic government -- Bureaucratic, fiscal, and political contexts -- The content of American government websites -- Explaining e-government performance -- The case of online tax filing -- Public outreach and responsiveness -- Citizen use of e-government -- Trust and confidence e-government -- Global e-government -- Democratization and technological change. Darrell M. West. Includes bibliographical references (page [201]-220) and index. Internet in public administration United States Administrative agencies Data processing Evaluation United States Political participation Computer network resources United States Democracy 352.3 DAR 9780691134079 2004057274 MBIP 260113 20260113101034.0 12710527 eng