TY - BOOK AU - West,Darrell M. TI - DIGITAL GOVERNMENT: TECHNOLOGY AND PUBLIC SECTOR PERFORMANCE SN - 9780691134079 U1 - 352.3 22 PY - 2005/// CY - Princeton PB - Princeton University Press KW - Internet in public administration KW - United States. KW - Administrative agencies KW - Data processing KW - Evaluation. KW - Political participation KW - Computer network resources. KW - Democracy N1 - Includes bibliographical references (page [201]-220) and index; Scope, causes, and consequences of electronic government -- Bureaucratic, fiscal, and political contexts -- The content of American government websites -- Explaining e-government performance -- The case of online tax filing -- Public outreach and responsiveness -- Citizen use of e-government -- Trust and confidence e-government -- Global e-government -- Democratization and technological change. ER -