TY - BOOK AU - Mehta,Nick AU - Lieshout,Robin van TI - CUSTOMER COMMUNITIES: ENGAGE AND RETAIN CUSTOMERS TO BUILD THE FUTURE OF YOUR BUSINESS SN - 9781394172115 AV - HF5415.5 .M4343 2024 U1 - 658.8 PY - 2024///] CY - Hoboken, New Jersey PB - Wiley KW - Customer relations KW - Corporations KW - Growth N1 - Includes bibliographical references and index N2 - "Customers buy from companies that build products they love, but customer also often buy because they feel like they are part of a community. Now online community-building has become a new growth strategy in business, but justifying investments in it, launching it, and creating customer engagement is hard. Customer Communities shows leaders how to cultivate meaningful communities to fuel business growth efficiently."-- ER -