Communication from the inside out : strategies for the engaged professional / Karen Mueller.

Includes bibliographical references and index.

Communication revisited -- Engaged professionalism : the benchmark of effective communication -- You on a mission : charting your course of engaged professionalism -- The voice within -- Mindfulness : an attentional approach to engaged professionalism -- Emotional intelligence : self-science for effective communication -- External communication and social awareness -- The application of socially skilled external communication : building effective alliances -- Effective communication through the generations -- Communication for empowering therapeutic alliances -- Managing conflict through assertiveness and negotiation : instrumental communication for facilitating consensus -- Instructional communication for transformative teaching.

You’ll begin with a thorough analysis of your internal communication, which includes self talk related to personal esteem, resilience, and outlook. Next, you’ll explore how to build effective and satisfying alliances with others (your external communication), which includes the development of skills related to negotiation, social awareness and emotional intelligence. Finally, you will be guided to develop your instrumental communication, which includes skills related to effective teaching, advocacy and leadership.